Yes! Click here to find out shipping locations, rates and timeframes.

🇺🇸 For USA customers, click here.

Some countries require import duties and taxes to be paid upon delivery depending on each countries' duty policy.

Any local government import duties incurred are the responsibility of the recipient. Please understand that this is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.

If you choose to refuse a shipment or decline to pay any import duties or taxes, Flatbaby Swimwear cannot issue a refund or replacement. Once the parcel is returned to us, we will provide store credit for the item(s) only (shipping fees are non-refundable).

If you would like the parcel resent, additional shipping fees will apply.

All orders are dispatched within 3 business days. You will receive a confirmation email containing your tracking details once dispatched.

Pre-Orders: Orders containing pre-order and in-stock items will ship together once the pre-order is ready.

Want your in-stock items sooner? Please order them separately.

Flatbaby is not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Please contact your local postal office for assistance.

Australia - AusPost
USA - USPS
UK - Royal Mail
Italy - Poste Italiane
France - La Poste
Germany - Deutsche Post
Netherlands - PostNL

Click here to see our courier's delivery times 📦

Orders are packed and dispatched from our location in Melbourne, Australia.

Once your order leaves our hands, it becomes the responsibility of your local postal service to keep you updated with any delivery issues, required actions, or pickup notifications.

Please contact your local post office directly if there are any delays or if your parcel hasn’t arrived, they’ll have the most accurate and up-to-date information.

Unfortunately, we can’t take responsibility for any items that are lost, stolen, or damaged after they’ve been dispatched.

If your parcel is returned to us because it wasn’t collected in time or due to any delivery issues, we’re only able to offer store credit. If you’d prefer to have it resent, additional shipping fees will apply.

Should a package fail to be delivered due to an incorrect, missing, or misspelled address, it’s unfortunately the customer's responsibility and not covered by us or our shipping insurance.

We can’t send a replacement or refund in these instances. If your package is delivered to the wrong address, please reach out to the courier to recover it. If the package comes back to our warehouse, you will be responsible for the reshipping costs.

1. The Important Stuff
Our Black Friday Sale starts 18/11/25 AEDT and ends 01/12/25 AEDT, or while stocks last.
By shopping the sale, you agree to these Terms & Conditions as well as our standard Returns Policy
We may make small changes to the promotion (like extending or adjusting offers) at any time if needed.

2. Discounts & Offers
Up to 40% off storewide, discounts are automatically applied at checkout.
No other discount codes can be used with Black Friday offers unless stated otherwise.
All discounts are valid only during the sale period and can’t be applied to past or future orders.

3. Free Gift Offer 🎁
AU orders over AUD$200 / International orders over AUD$250 during the Black Friday Sale will receive a free beach dress (while stock lasts).
The free gift will be automatically added to qualifying orders, no code needed!
If your order total falls below the minimum spend after returns, the free gift must be returned or its value may be deducted from your store credit/refund.

This offer is only available while stocks last. Once we sell out of the beach dress, the offer can’t be substituted or redeemed for any other item, discount or cash value.

4. Stock Availability
Everything is available while stocks last.
Adding something to your cart doesn’t reserve it. If you love it, checkout quickly before it’s gone.
If something sells out, we unfortunately can’t offer rainchecks or pre-orders unless specified.

5. Returns & Exchanges
Because this is our biggest sale of the year, all Black Friday orders are only eligible for the following options, within 14 days of delivery.
A) Exchange for a different item/size (Customers requesting an exchange will be required to cover the shipping cost of the new item)
B) Return for store credit of the full order amount (not including any shipping fees). Store credit is issued in the form of a gift card and is valid for 3 years which can be used storewide.
Please double-check your size using our Size Guide or contact us before ordering if you’re unsure.

6. Shipping & Processing
Due to high demand, please allow extra time for your order to be processed and shipped.
We’re doing our best to pack everything with care, but delivery times may be longer than usual during the sale.
If your order includes a pre-order item, your order will ship once all items are ready.

9. Responsibility & Limitation
Flatbaby Swimwear is not responsible for courier delays, lost parcels, or technical issues that arise after shipping.
We reserve the right to cancel or refund any order due to pricing errors, stock discrepancies, or suspected fraudulent activity.

10. Need Help?
We’re here to help 💕
If you have any questions about sizing, your order, or our Black Friday sale, please reach out to contact@flatbabyswimwear.com
before placing your order.

Yes! All requests must be made within 14 days of receiving your order. The customer will be responsible for return shipping costs (incl. duties/taxes) if they didn't opt into paying for Redo Free Returns Protection upon checkout.

To start a return or exchange, go to our returns portal HERE.

🇺🇸 For USA customers, click here.

FULL PRICE ITEMS: You can choose one of these return options:
1. Exchange for a different item/size (Customers requesting an exchange will be required to cover the shipping cost of the new item)
2. Return for store credit of the full order amount (not including any shipping fees). Store credit is issued in the form of a gift card and is valid for 3 years which can be used storewide.
3. Refund to your original payment method minus a 10% processing fee to offset the cost incurred for fulfilment and restocking of the purchase.

DISCOUNTED/BUNDLE/SALE ITEM: Any item purchased at a discounted price, including bundles and using a discount code, is considered a sale item.

You can choose one of these return options:
1. Exchange for a different item/size (Customers requesting an exchange will be required to cover the shipping cost of the new item)
2. Return for store credit of the full order amount (not including any shipping fees). Store credit is issued in the form of a gift card and is valid for 3 years which can be used storewide.

Refund to original payment method is not available for sale items.

Store credit is non-refundable.

Any item purchased at a discounted price, including bundles and using a discount code, is considered a sale item.

🇺🇸 For USA customers, click here.

You can choose one of these return options:
1. Exchange for a different item/size (Customers requesting an exchange will be required to cover the shipping cost of the new item)
2. Return for store credit of the full order amount (not including any shipping fees). Store credit is issued in the form of a gift card and is valid for 3 years which can be used storewide.

Refund to original payment method is not available for sale items.

To start a return or exchange, go to our returns portal HERE.

All requests must be made within 14 days of receiving your order.

All returned items must be in their original condition (unworn, unwashed, no marks, no stains) with tags and liners still attached. Free gifts (including the Flatbaby dust bag) must be returned if part or all of the order is being returned. If an order is returned without the free gifts and dust bag, the value of the free item/s will be deducted from the return amount.

If you return an order that had a discount code applied, the discount code will not be available again for a new purchase. Our discount codes are for one time use.

We hold the right to refuse return if the product/s received is damaged, or does not meet our return conditions. If your return request is rejected, you will need to pay the shipping fee to have the item/s posted back to you.

To start a return or exchange, go to our returns portal HERE.

All orders are considered final.

While we will do our best to accommodate changes or cancellations before your order is dispatched, we cannot guarantee this. If a cancellation is approved, it will incur a 10% merchant processing fee.

We cannot cancel your order after it's been dispatched.

Customers are responsible for any return shipping costs and applicable duties or fees.

🇺🇸 For USA customers, click here.

In addition to the shipping cost, the customer assumes responsibility for the payment of any customs/duties and fees that are due at the time of entry.

We encourage you to please be aware of your country's import regulations, as it changes from country to country.

Should you opt to refuse to pay the duties for your order and decline delivery, please note that you will be responsible for any incurred charges and fees to return the items back to us. The fees will be reduced from your customer credit/refund.

We take pride in using the finest fabrics and dyes, but some of our delicate garments may experience wear and tear over time.

Flatbaby reserves the right to repair or replace your garment. We are not liable for fabric pilling, pulling, deterioration (like loss of elasticity), or color changes (running or fading).

To ensure your swimwear lasts as long as possible, please follow our Care Instructions.

No. All shipping costs are the responsibility of the customer. We do not refund any shipping fees, priority dispatch fees, customs duties or taxes.

Return packages must be shipped using a traceable method (tracking number).

Flatbaby Swimwear is not responsible for any lost or damaged items caused during shipping.

In the rare occasion you receive a faulty or incorrect item, please notify us immediately at contact@flatbabyswimwear.com and we will resolve this quickly!

Each style fits differently! Be sure to check the dedicated size chart for each style to find the perfect fit for you.

Click here for more sizing tips!

A pre-order means you’re securing an item before it's officially restocked and available to ship. This guarantees you won’t miss out once it’s back!

Estimated dispatch dates are listed on each pre-order product page. We’ll keep you updated via email if anything changes.

Your entire order will be shipped together once the pre-order item becomes available.

If you’d like the in-stock items sent first, we recommend placing a separate order for those.

Pre-orders are final and cannot be changed or cancelled once placed—so please double check your order before checking out 💕

Yes! You’ll receive a shipping confirmation with tracking details as soon as your order is dispatched.

Digital gift cards are non-refundable and cannot be exchanged for cash.