USA orders

1. The Important Stuff
Our Black Friday Sale starts 18/11/25 AEDT and ends 01/12/25 AEDT, or while stocks last.
By shopping the sale, you agree to these Terms & Conditions as well as our standard Returns Policy
We may make small changes to the promotion (like extending or adjusting offers) at any time if needed.

2. Discounts & Offers
Up to 40% off storewide, discounts are automatically applied at checkout.
No other discount codes can be used with Black Friday offers unless stated otherwise.
All discounts are valid only during the sale period and can’t be applied to past or future orders.

3. Free Gift Offer 🎁
Orders over $250 AUD during the Black Friday Sale will receive a free beach dress (while stock lasts).
The free gift will be automatically added to qualifying orders, no code needed!
If your order total falls below $250 after returns, the free gift must be returned or its value may be deducted from your store credit/refund.

This offer is only available while stocks last. Once we sell out of the beach dress, the offer can’t be substituted or redeemed for any other item, discount or cash value.

4. Stock Availability
Everything is available while stocks last.
Adding something to your cart doesn’t reserve it. If you love it, checkout quickly before it’s gone.
If something sells out, we unfortunately can’t offer rainchecks or pre-orders unless specified.

5. Returns & Exchanges
Because this is our biggest sale of the year, all Black Friday orders are only eligible for the following options, within 14 days of delivery.
A) Exchange for a different item/size (Customers requesting an exchange will be required to cover the shipping cost of the new item)
B) Return for store credit of the full order amount (not including any shipping fees). Store credit is issued in the form of a gift card and is valid for 3 years which can be used storewide.
Please double-check your size using our Size Guide or contact us before ordering if you’re unsure.

6. Shipping & Processing
Due to high demand, please allow extra time for your order to be processed and shipped. We’re doing our best to pack everything with care, but delivery times may be longer than usual during the sale.

Please note: Dispatch and shipping times are estimates only. No refunds will be issued if your order is delayed.

If your order includes a pre-order item, your order will ship once all items are ready.

9. Responsibility & Limitation
Flatbaby Swimwear is not responsible for courier delays, lost parcels, or technical issues that arise after shipping.
We reserve the right to cancel or refund any order due to pricing errors, stock discrepancies, or suspected fraudulent activity.

10. Need Help?
We’re here to help 💕
If you have any questions about sizing, your order, or our Black Friday sale, please reach out to contact@flatbabyswimwear.com
before placing your order.

To start a return, click here.

Yes! All requests must be made within 14 days of receiving your order.

We offer store credit for sale items (including bundles and using discount codes), less any shipping costs paid.

If you purchased a full priced item, you can also choose a refund to your original payment method (minus a 10% restocking fee), less any shipping costs paid.

Any item bought at a discounted price, including bundles and using discount codes, is considered a sale item. Refunds are not available for sale items.

Store credit is non-refundable.

We’re not able to offer exchanges for U.S. orders. If you’d like to swap sizes, you can return your item for store credit and then use that credit to place a new order on our website ☺️

All requests must be made within 14 days of receiving your order.

All returned items must be in their original condition (unworn, unwashed, no marks, no stains) with tags and liners still attached.

Free gifts (including the Flatbaby dust bag) must be returned if part or all of the order is being returned. If an order is returned without the free gifts and dust bag, the value of the free item/s will be deducted from the return amount.

We hold the right to refuse return if the product/s received is damaged, or does not meet our return conditions. If your return request is rejected, you will need to pay the shipping fee to have the item/s posted back to you.

To start a return or exchange, click HERE.

Yes. Return shipping will be the customer’s responsibility (including any duties/taxes if applicable) unless you opted for ‘free returns’ at checkout.

No. All shipping costs are the responsibility of the customer. We do not refund any shipping fees, Redo fees, priority dispatch fees, customs duties or taxes.

If you return an order that had a discount code applied, the discount code will not be available again for a new purchase. Our discount codes are for one time use.

All orders are final (including preorders), so we’re not able to accept cancellations or changes once your order is placed.