Terms & Conditions
Checkout+ ‘Return Shipping Cover’
Available for AU, US and CA only.
Checkout+ is automatically applied at checkout and covers the costs for shipping if you need to return your order, saving you the cost of a return label.
Customers can remove Checkout+ from their cart at any time before completing their purchase. If removed, the customer agrees to cover the cost of return shipping.
Customers requesting an exchange will still be required to cover the shipping cost of the new item.
Responsibility & Limitation
Flatbaby Swimwear is not responsible for courier delays, lost parcels, or damage that occur after an order has been handed over to the courier.
We reserve the right to cancel or refund any order due to pricing errors, stock discrepancies, or suspected fraudulent activity.
If you choose to refuse a shipment or decline to pay any duties or import taxes, Flatbaby Swimwear cannot issue a refund or replacement. Once the parcel is returned to us, we will provide store credit for the item(s) only (shipping fees are non-refundable).
If you would like the parcel resent, additional shipping fees will apply.
Right of Withdrawal
Under the EU Consumer Rights Directive, you have the right to withdraw from your order within 14 days of receiving your order, without providing any reason.
To exercise your right of withdrawal, click here: Start a Withdrawal
You will be required to manually ship your return parcel back to us and cover the cost of return shipping.
We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.
Wear & tear
We take pride in using the finest fabrics and dyes, but some of our delicate garments may experience wear and tear over time.
Flatbaby reserves the right to repair or replace your garment. We are not liable for fabric pilling, pulling, deterioration (like loss of elasticity), or color changes (running or fading).
To ensure your swimwear lasts as long as possible, please follow our Care Instructions.
Hygiene Return Policy
When trying on bikini bottoms, please wear underwear underneath to protect the item and hygiene liner. For hygiene reasons, we cannot accept returns if the item is returned soiled, without the hygiene liner, or if the liner shows signs of wear or tampering. This is essential to protect both our customers and our staff.
Faulty Item
In the rare occasion you receive a faulty or incorrect item, please notify us immediately at contact@flatbabyswimwear.com and we will resolve this quickly!
Need Help?
We’re here to help 💕
If you have any questions about sizing, your order, or our promotions, please reach out to contact@flatbabyswimwear.com before placing your order.
SALE PROMOTIONS T&Cs
Mid Year Sale 2026
T&Cs: Promotion starts on 24/06/2026 AEST and ends on 30/06/2026 AEST, or while stocks last.
We reserve the right to modify or end this promotion at any time at our discretion without prior notice. Offer is 25-40% off sitewide. Discounts are automatically applied at checkout.
No other discount codes or promotions are to be used during this period (including bundles and welcome codes).
All discounts are valid only during the sale period and can’t be applied to past or future orders.
Please note that order dispatch times and customer service requests may be longer than usual during our Mid Year Sale due to high order volumes. Courier delivery times may also be affected during this period. We do provide any shipping guarantees.
Orders over $240AUD during our Mid Year Sale will receive a free Capri Beach Dress (while stock lasts). Once the dress sells out, we won't be offering any substitute discounts or items in its place. The free gift will be automatically added to qualifying orders, no code needed.If your order total falls below the minimum spend threshold after returns, the free gift must be returned or its value may be deducted from your store credit/refund.
End of Season Sale 2026
T&Cs: Promotion starts on 17/03/2026 AEDT and ends on 20/03/2026 AEDT, or while stocks last.
We reserve the right to modify or end this promotion at any time at our discretion without prior notice. Offer is 20-40% off selected items. Discounts are automatically applied at checkout.
No other discount codes or promotions are to be used during this period (including bundles and welcome codes).
All discounts are valid only during the sale period and can’t be applied to past or future orders.
Please note that order dispatch times and customer service requests may be longer than usual during our End of Season Sale due to high order volumes.
Limited Summer Offer 2025
T&Cs: Promotion starts 24/12/25 AEDT and ends 26/12/25 AEDT. All bikini tops are marked down by $20AUD. No other discount codes or promotions are to be used in conjunction with this offer (including bundles and welcome codes).
All discounts are valid only during the sale period and can’t be applied to past or future orders.
Black Friday 2025
T&Cs: Promotion starts 18/11/25 AEDT and ends 01/12/25 AEDT, or while stocks last.
We may make small changes to the promotion (like extending or adjusting offers) at any time if needed. Up to 40% off storewide, discounts are automatically applied at checkout.
No other discount codes can be used with Black Friday offers unless stated otherwise.
All discounts are valid only during the sale period and can’t be applied to past or future orders.
AU orders over $200 AUD / International order over $250 AUD during the Black Friday Sale will receive a free beach dress (while stock lasts).
The free gift will be automatically added to qualifying orders, no code needed.
If your order total falls below the minimum spend threshold after returns, the free gift must be returned or its value may be deducted from your store credit/refund.